Effective Date: May 26, 2024

1. Introduction

At Skeels, we are committed to providing high-quality educational content. We understand that there may be circumstances where you may need a refund. This Refund Policy outlines the conditions under which refunds will be provided.

2. Eligibility for Refunds

Course Cancellations: If a course you have enrolled in is canceled by the instructor or Skeels, you will receive a full refund.

Withdrawal Requests: If you wish to withdraw from a course, you must request a refund within [number] days of the course start date. Refund requests made after this period will not be honored.

Quality Issues: If you are dissatisfied with the course content due to significant quality issues, you may request a refund within [number] days of the course start date. We will review your request and determine eligibility for a refund.

3. Non-Refundable Situations

Courses that have been completed.

Courses purchased during promotional periods or with discounts.

Situations where the dissatisfaction is due to subjective preferences rather than objective quality issues.

4. How to Request a Refund

To request a refund, please contact our support team at refunds@skeels.com with your order details and the reason for your refund request. We will review your request and notify you of the outcome within [number] business days.

5. Processing Refunds

Approved refunds will be processed within [number] business days to the original method of payment. Depending on your payment provider, it may take additional time for the refund to reflect in your account.

6. Changes to This Refund Policy

We reserve the right to modify this Refund Policy at any time. Any changes will be posted on this page and will become effective immediately upon posting.

7. Contact Us

If you have any questions about our Refund Policy, please contact us at refunds@skeels.ai